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Frequently Asked Questions
Where is the property located?
What floor plans are available?
Town Germann offers spacious 2 and 3 bedroom modern townhome floor plans in Gilbert, AZ, to fit a variety of lifestyles.
What amenities does the property offer?
Residents of Town Germann can unwind and socialize in beautifully landscaped courtyards or enjoy a 24-hour fitness studio equipped for every workout, while a heated, resort-style pool with spa and private cabanas offers year-round relaxation. Outdoor gatherings are effortless with an al fresco kitchen, grilling stations, and adjacent activity lawns, complemented by a cozy fireplace lounge for evening conversations. Pet owners and their dogs are welcomed with a spacious dog park and comfortable hammock and seating areas, ensuring enjoyment for both pets and families. Every detail is designed to foster connection, comfort, and style, making everyday living both practical and indulgent.
What apartment features are included in each home?
Every home at Town Germann includes an attached 2-car garage, smart locks, and a smart thermostat, along with a well-appointed kitchen featuring stainless steel appliances, a large kitchen island, generous cabinet space, quartz countertops, and a single-bowl sink with a pull-down faucet and garbage disposal. Homes also feature a full-size washer and dryer, upgraded lighting throughout, ceiling fans in every room, dual sink vanities in the primary bathroom, vinyl flooring, and a spacious enclosed front patio, with large walk-in closets available in select homes. Residents also enjoy pre-installed Wi-Fi with the first month free from Cox.
What makes this apartment community unique?
Town Germann stands out among Gilbert, AZ apartments and townhomes by pairing an attached 2-car garage with every home, creating a true house-like feel alongside a resort-style pool.
Does the property offer green space or outdoor areas?
Yes, Town Germann offers green space and outdoor areas where residents can relax and enjoy the Arizona sunshine.
Are private yards available?
Private outdoor space is available in the form of patios attached to select townhomes.
Does the property host resident events?
Yes, Town Germann regularly hosts resident events so neighbors can connect and build community.
How do I apply for an apartment?
Prospective residents can apply for an apartment at Town Germann online or in person at the leasing office.
What documents are required to apply?
Applicants are asked to provide proof of income, a Social Security number, and a valid photo ID when applying. Please contact the leasing office if you have any questions about these requirements.
What screening criteria are used during the application process?
Applications are screened using an income-to-rent ratio of 2.5 times the monthly rent, along with a credit and background check.
Are background checks required?
Yes, a background check is required as part of the application process.
Are guarantors accepted?
Yes, Town Germann accepts qualified guarantors for applicants who need one.
Are applicants with prior evictions considered?
Applicants with a prior eviction may still be considered when a qualified guarantor is added to the application.
How long does the approval process take?
Most applications at Town Germann are approved within 24 to 48 hours.
What move-in procedures should I know about?
Before move-in, residents should set up electric service and secure renters insurance.
Can residents transfer to another apartment home within the community?
Yes, residents have the option to transfer to another apartment townhome within the Town Germann community once certain qualifications are met.
What lease terms are available?
Town Germann offers flexible lease terms ranging from 7 to 15 months.
Are short-term lease options available?
Yes, short-term lease options are available at Town Germann. Please contact the Leasing Office for more details.
Are income restrictions or affordable housing options available?
Town Germann is a market-rate community in Gilbert, AZ and is not subject to income restrictions or affordable housing requirements.
What is required for the security deposit?
The security deposit at Town Germann ranges from $750 up to one month's rent and may be fully refundable, or a non-refundable deposit of $187.50 to $250 may be available.
What additional monthly fees should I expect?
Residents should budget for additional monthly fees covering pest control and valet trash service.
Are utilities included in rent?
No, utilities are not included in rent at Town Germann.
Is internet or cable service available?
Yes, internet and cable service are available for residents at Town Germann.
Are move-in specials or leasing incentives available?
Yes, Town Germann regularly offers move-in specials and leasing incentives for new residents. Please contact the Leasing Office for details on the latest special.
Is renters insurance required?
Yes, renters insurance is required as a household.
What is the policy for early lease termination?
Residents who need to terminate their lease early are subject to a two-month lease break fee and must provide 60 days' written notice. Please contact the Leasing Office for full details.
What major employers are located nearby?
Major employers near Town Germann include Intel, Isagenix International (whose world headquarters is right in Gilbert, AZ 85297), and Northrop Grumman, along with Deloitte and Morgan Stanley at the nearby Rivulon business park, plus Mercy Gilbert Medical Center.
What schools serve the community?
Town Germann is zoned for Chandler Unified School District schools, including Haley Elementary School, Santan Junior High School, and the highly rated Perry High School, along with a selection of private schools.
What shopping, dining, and entertainment options are nearby?
Just minutes from Town Germann, the SanTan Village outdoor mall and SanTan Village Marketplace offer premier shopping and dining, including Macy's, Dillard's, Apple, Dick's Sporting Goods, and popular restaurants like Kona Grill and Bourbon & Bones, plus a Harkins Theatres movie theater for entertainment. Residents also have easy access to Costco, Fry's Marketplace, Trader Joe's, and WinCo Foods for grocery shopping, along with acclaimed local restaurants such as Buck & Rider and Joe's Farm Grill.
Are parks, trails, or recreational opportunities nearby?
Yes, a scenic canal directly behind the property offers a peaceful spot for walking, jogging, or biking.
Is public transportation available nearby?
Public transportation is available in Gilbert, AZ, but Town Germann residents will primarily rely on cars, with nearby bus and light rail options accessible in certain corridors. Planning routes using the Valley Metro app or Moovit can help identify the nearest stops and schedules for more efficient travel.
How close is the property to major highways and commuter routes?
Town Germann is just a quarter mile from major highways, making commuting throughout the greater Phoenix metro area quick and convenient.
Are hospitals and healthcare facilities nearby?
Healthcare options near Town Germann include Dignity Health Mercy Gilbert Medical Center, Mercy Gilbert Medical Plaza, VA SE Clinic, Banner Urgent Care, Vidhya Kumbera, MBBS, MD for family healthcare, as well as Banner Gateway Medical Center, East Valley ER & Hospital, Banner Children's Health Clinic, and Fresenius Medical Care at Gilbert Hospital.
How do residents submit maintenance requests?
Residents can easily submit maintenance requests through the RentCafe resident portal.
Is 24-hour emergency maintenance available?
Yes, Town Germann provides 24-hour emergency maintenance service.
What is the typical maintenance response time?
Typical maintenance requests at Town Germann are addressed within 24 to 48 hours.
Is there an online resident portal?
Yes, residents have access to an online resident portal for rent payments and maintenance requests.
How are noise concerns handled?
Noise concerns are handled by a courtesy patrol after hours and by the leasing office during business hours.
What pest control services are provided?
Professional pest control service is provided every other week at Town Germann.
Is the property pet-friendly?
Yes, Town Germann is a pet-friendly apartment community in Gilbert, AZ.
What types of pets are allowed?
Dogs and Cats are both allowed as pets at Town Germann.
Are there breed or weight restrictions?
No, there are no breed restrictions.
What pet fees and monthly pet rent apply?
There is a $250 pet fee upon move-in, and $45 monthly pet rent thereafter.
Are there pet-friendly amenities nearby?
Town Germann hosts an expansive and well-maintained Dog Park onsite for convenience.
Are there nearby parks or trails for pets?
Yes, the canal behind the property offers a great nearby trail for walking pets.
What parking options are available for residents?
Residents can choose between an attached 2-car garage or uncovered parking spaces.
Is covered parking available?
Town Germann homes include a 2-Car Garage attached to each home for the ultimate convenience.
Are garages available?
Yes, each home has an attached garage.
Is guest parking available?
Yes, guest parking is available.
How does visitor parking work?
Visitors are welcome to park in uncovered parking spaces.
Are ride-share and public transportation options available nearby?
Uber and Lyft are amongst popular rideshare options available in our area.
How can I schedule a tour?
Schedule your tour online, in-person, or as a walk-in!
Do you offer virtual tours?
Yes, we offer Virtual Tours for your convenience!
What are the leasing office hours?
Town Germann's leasing office is open from 10:00AM - 6:00PM from Monday - Friday.
How can I contact the leasing office?
Town Germann can be reached by phone at (602) 755-4605, in-person at 4111 S Silverado Ct
Gilbert, AZ 85297, or by email/ using our website 'Contact Us' form.
What amenities does the property offer?
Town Germann offers a sparkling resort-style pool, an on-site dog park, a fitness center, and a resident clubhouse.
What apartment features are included in each home?
Every home at Town Germann includes an attached 2-car garage, smart locks, and a smart thermostat, along with a well-appointed kitchen featuring stainless steel appliances, a large kitchen island, generous cabinet space, quartz countertops, and a single-bowl sink with a pull-down faucet and garbage disposal. Homes also feature a full-size washer and dryer, upgraded lighting throughout, ceiling fans in every room, dual sink vanities in the primary bathroom, vinyl flooring, and a spacious enclosed front patio, with large walk-in closets available in select homes. Residents also enjoy pre-installed Wi-Fi with the first month free from Cox.
Does the property have a swimming pool?
Yes, Town Germann features a resort-style swimming pool.
Does the property have a fitness center or gym?
Yes, an on-site fitness center is available to all Town Germann residents.
Does the property offer a clubhouse or resident lounge?
Yes, residents can enjoy a community clubhouse and resident lounge at Town Germann.
Are coworking spaces or business centers available?
Yes, a coworking space and business center are available on-site for residents.
Does the property have outdoor gathering areas?
Yes, Town Germann offers outdoor gathering areas for residents to enjoy, including cornhole, ping pong, and an al fresco kitchen grilling area.
Are grilling stations or outdoor kitchens available?
Yes, grilling stations and outdoor kitchen areas are available for Town Germann residents to use.
Does the property offer package lockers or package receiving services?
Yes, Town Germann offers package lockers for secure package receiving.
Is there a dog park or pet wash station?
Yes, there is an onsite Dog Park area for residents to utilize.
Does the property offer on-site laundry facilities?
Every Town Germann home includes a private full-sized in-unit washer and dryer for convenience.
Are washers and dryers included in the apartment homes?
Yes, every Town Germann home includes a full-sized washer and dryer unit.
Does the property provide storage options?
Yes, there are options available onsite.
Are furnished apartments available?
There are no furnished homes available at this time.
Does the property offer gated access or controlled entry?
Yes, Town Germann is a fully gated community with keyless access.
Does the property have elevators?
No, there are no elevators onsite.
Are there EV charging stations available?
No, there are no EV charging stations onsite.